This is because certain legal and medical processes must be undertaken. For whānau and loved ones, these processes often feel complicated, confusing and drawn-out. 

This can be a hard time. When you're grieving, dealing with unfamiliar systems can feel like too much. This section explains what processes will happen, so you’re not left in the dark. Knowing what to expect can help you feel a little more prepared, even if it doesn’t lessen the emotional burden. 

 Some of the official processes may seem simple on paper, but living through them is a very different experience. You may find it hard to access clear information or feel overwhelmed by what’s being asked of you. It’s also completely normal to feel unsettled, especially if you’re waiting a long time for answers (like those within the coronial report or findings). Be gentle with yourself. These systems weren’t designed for grieving hearts, but there are people who want to help you navigate them.

 If you have questions or concerns about the official processes, you can contact a Coronial Services case officer. It may feel daunting, but they are there to help, and it’s okay to reach out. You can call Coronial Services directly, or ask Huarahi Ora to connect you with someone who can guide you through these processes. This resource includes a map of the coronial process, available in English, Te Reo Māori, Samoan, Tongan, and Chinese. 

Above all, take care of yourself and your whānau during this time. That might mean resting, asking for help, or simply taking a break from paperwork and phone calls when you need to.